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| Survivor
Assistance Hot Lines |
- FEMA
Assistance
Call 1-800-621-FEMA
(1-800-621-3362)–TTY 1-800-462-7585–or register online for
assistance. You can request FEMA assistance or review your previous
request.
Available in English and Spanish, 24 hours a day, 7 days a week.
(Federal Emergency Management Agency, FEMA)
- Business
Disaster Loans
Call
1-800-659-2955 for program information or to receive a status update
on your loan request. Available in English and Spanish, 6 AM to 11 PM
EDT.
(Small Business Administration, SBA)
- Lost
Bank Records, ATM Cards, Reach Your Bank and More
Toll-free 1-877-ASK-FDIC,
(1-877-275-3342). Open 24/7. (Federal Deposit Insurance Corporation,
FDIC)
- Mail
Delivery
Call 1-800-ASK-USPS
(1-800-275-8777) to change your address, if you are unable to accept
mail delivery at your permanent address. Available 8 AM to 8:30 PM,
Monday through Friday, and 8 AM to 6 PM on Saturdays. (U.S. Postal
Service)
- National
Flood Insurance Program
Call
1-800-638-6620 to file a claim or for program information. Available in
English and Spanish, 8 AM to 8 PM daily. (Federal Emergency Management
Agency, FEMA)
- New Orleans Information Hotline
Citizens can call (504) 658-2299 or (877) 286-6431 to speak to a representative that will guide them on the latest details about the City of New Orleans
- Search
and Rescue, U.S. Coast Guard
Call 314-539-3900, ext. 2276 or ext. 2277, if you or
someone you know is in need of rescue.
- Search
and Rescue, State and Local Agencies
Call if you or someone you know is in need of
rescue. New Orleans Office of Emergency
Preparedness: 225-925-7708, 225-925-7709, 225-925-3511, 225-925-7412
Mississippi Emergency Operations Center:
601-360-0054
Alabama Red Cross:
1-866-438-4636
- Unemployment
Assistance for Disaster Survivors
For more information on registering for unemployment
insurance and disaster unemployment assistance. Available in English and
Spanish. Currently open 24 hours: 1-866-4-USA-DOL (1-866-487-2365) (U.S.
Department of Labor)
- Social
Security Benefits
Call
1-800-772-1213, TTY 1-800-325-0778, if you currently receive benefits
from the Social Security Administration and are unable to get your
payment. Available in English and Spanish, from 7 AM to 7 PM, Monday
through Friday. (Social Security
Administration) |
| Find
Family and Friends Hot Lines |
- East
Baton Rouge Parish Shelter Search and Hotline
Search online to find residents in East Baton Rouge
Parish Red Cross Shelters. Or, call their 24-hour hot line at
225-389-2176, and give the operator the name of the missing person,
their address and date of birth.
- Find
Family Call Center
This
toll-free hot line has been established to provide information and
support for people, in all states affected by Katrina, who are seeking
lost family: 1-866-326-9393 (State of Louisiana).
- Missing
Children
Call 1-888-544-5475
if you are searching for someone, or are caring for a child who is
separated from his or her family. (Department of Justice and the
National Center for Missing and Exploited Children)
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| Donate
and Volunteer Hot Lines |
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| Health
and Safety Hot Lines |
- Cancer
Patients and Oncologists
Call
1-800-4-CANCER (1-800-422-6237) for information, referrals and support
services for cancer patients and oncologists affected by Hurricane
Katrina. Available in English and Spanish, from 9 AM to 4:30 PM, Monday
through Friday. (National Cancer Institute)
- Cancer
Patients in National Cancer Institute Sponsored Clinical Trials
Call 301-496-5725 if you are
participating in a NCI-sponsored clinical trial, in a hospital or
oncology practice located in the hurricane-affected region. Available
from 8:30 AM to 5:00 PM EDT. (National Cancer Institute)
- Drug
and Drug Product Information
Call 1-888-INFO-FDA (1-888-463-6332) for information
on the use of drugs that have been potentially contaminated by flooding
or unsafe water, and the use of temperature-sensitive drug products that
have been involved in a temporary electrical power failure. Available
from 8 AM to 4:30 PM EST, Monday through Friday. (Food and Drug
Administration, FDA)
- Food
Safety
Call 1-888-MPHotline
(1-888-674-6854) with food safety questions. Available in English and
Spanish, from 10 AM to 4 PM EDT, Monday through Friday.
- Health
and Safety
Call 1-800-CDC-INFO
(1-800-232-4636), TTY 1-888-232-6348, for information on hazards, safe
clean up, and preventing illness and injury. Available in English and
Spanish, 24 hours a day, 7 days a week.
- Mental
Health Crisis Counseling
Call
1-800-273-TALK (1-800-273-8255), TTY 1-800-799-4889, if you or a loved
one are in emotional distress or suicidal in the aftermath of Hurricane
Katrina. You will speak to trained staff who will give you immediate
access to local resources, referrals and expertise. Available 24 hours a
day, 7 days a week. (Department of Health and Human
Services) |
| Federal
Employees, Military and Veterans Hot Lines |
- Federal
Employees Impacted by Katrina
1-800-307-8298: Toll-free Helpline for current and
retired federal employees and annuitants, who have been impacted by
Hurricane Katrina. (Office of Personnel Management, OPM)
- Military
Families One Source
Toll-free
1-800-342-9647. For military members or families in need of counseling
services or Red Cross Armed Forces Emergency Service Centers. Available
24 hours a day, 7 days a week. English only.
- Postal
Employees
Postal employees
displaced by Hurricane Katrina should call 1-877-477-3273 to notify the
USPS of your current situation and receive job-related
information.
- Veterans
Affairs Employees
VA employees
displaced by Hurricane Katrina should call 1-888-766-2474.
- Veterans
Medical Care, Prescription Drugs, Compensation and Benefit Checks
Call 1-800-507-4571 for information
on medical care or prescription drugs from Veterans Affairs. Available
24 hours a day. Call 1-800-827-1000 for information about compensation
or benefit checks from Veterans
Affairs. |
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